Product Designer [Blue Ash, OH]

Product Designer Duration: Long Term Engagement (Contract to Hire) Location: [Blue Ash, OH - Hybrid] Job Summary: Top 3 skills -Workshop facilitation, User research, UX Design Figma Design experience - Figma and AI are specific skills being looked for Job Description This Product Designer role will support Next Generation Point of Sale (NGPOS) initiative to modernize the checkout experience across our stores, pharmacies, and fuel centers. The candidate will work as part of a Product Design team focused on NGPOS's end-user experience, data platform, and release enablement tool. Key Responsibilities Responsibilities include: Conducting research with NGPOS's wide range of end users (including cashiers, in-store shoppers, service desk representatives, and fuel center attendants) to understand each audience's unique needs and pain points Leading and facilitating collaborative workshops with large cross-functional groups, including attendees from Engineering, Product Management, Architecture, and Retail Operations, to solve both experience and technical challenges Working closely with multiple development teams to provide upfront design direction, participate in agile ceremonies, and collaborate with Quality Engineering to ensure developed solutions align with the overall experience vision Building and maintaining UX artifacts such as personas, user journeys, and service blueprints to effectively illustrate the complexity of the point-of-sale ecosystem and its many touchpoints Understanding the role data (both qualitative and quantitative) plays in design, including how to effectively capture, synthesize, and apply it to make informed design decisions Demonstrating awareness of AI and a willingness to adopt emerging AI tools and workflows as part of the design process About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: ... // ... At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits: Health, vision, and dental insurance (single and family coverage) 401(k) plan (employee contributions only)