Principal Experience Designer

  • PayPal
  • Austin, Texas
  • Full Time

# Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Job Summary:

This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Job Description:

Essential Responsibilities:

  • Establish overall business or technical strategy for user experience initiatives.
  • Negotiate with and influence decision-making reaching the senior executive level
  • Identify and resolve unique situations of substantial significance in user interface or interaction design
  • Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
  • Lead the development of user experience strategies that resonate with target audiences.
  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Minimum Qualifications:

  • 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Subsidiary:

PayPal

Travel Percent:

0

Education:

Languages:

Certifications:

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($218,000.00 - $323,950.00 Annually)

Compensation ranges differ by geographic location. If you are considering this position from a location other than the primary one listed, please speak with your recruiter for the applicable pay range in that area.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Responsibilities:

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ....

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Job ID: 522974648
Originally Posted on: 5/30/2026

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