Associate UX Designer

Associate UX Designer Duration: 7+ months Location: Acton, MA (Hybrid) Position Overview We are seeking an enthusiastic and creative Associate UX Designer to join a mission-driven team focused on improving the digital experience for people living with diabetes. This role offers the opportunity to contribute to meaningful, human-centered digital products that support customers throughout their healthcare journey. The Digital Customer Experience (DCX) team designs and delivers seamless, scalable, and customer-focused experiences across a complex digital ecosystem. These solutions support a diverse range of users, including caregivers, healthcare providers, sales teams, customer support, training teams, and end customers. The ideal candidate is passionate about user-centered design, eager to learn, and excited to collaborate with cross-functional teams to create intuitive and accessible digital experiences. Key Responsibilities Support the design and development of web-based and cross-platform digital experiences. Contribute to user flows, wireframes, mockups, and interactive prototypes. Collaborate with senior designers, product managers, and engineers to translate business and user requirements into effective design solutions. Participate in user research and usability testing activities, helping synthesize insights into actionable design improvements. Apply accessibility, usability, and responsive design best practices to create inclusive experiences. Assist in maintaining and evolving the organization's design system, including component libraries and documentation. Use design and collaboration tools such as Figma, Miro, and Confluence to create, present, and share design work. Participate in design critiques, team reviews, and Agile ceremonies while incorporating feedback into design iterations. Help document design decisions and support design QA during development and implementation cycles. Required Qualifications Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, or a related field, or equivalent practical experience. 0-2 years of experience in UX or Product Design (including internships, academic projects, or freelance work). Familiarity with design tools such as Figma, Adobe Creative Cloud, or similar platforms. Basic understanding of user research methodologies and usability principles. Portfolio or work samples demonstrating design thinking, creativity, and user-centered problem solving. Interest in designing for web and mobile platforms. Strong communication, collaboration, and organizational skills. Ability to work in a fast-paced, team-oriented environment. Willingness to work in a hybrid environment with onsite collaboration in Acton, MA. Preferred Qualifications Exposure to healthcare, medical device, or regulated industry environments. Familiarity with responsive and accessible design standards. Experience contributing to design systems or component libraries. Understanding of Agile product development processes.