Production Coordinator

Title of Position: Production Coordinator

Duration: Full-Time, Exempt, Permanent | Monday - Friday | 8:30 - 5:30

Location: Raleigh Office, Virginia Beach Office, or Remote as Necessary

Reports To: Under the general supervision of the Assistant General Manager

Summary:

Supports an account management team by coordinating sales-related activities for a specific book of clients and contributing to sales goals. This position plays an important role in maintaining good customer relationships by acting as an extension of the account team.

Essential Functions:

Collaborate with Sales Team to develop creative strategies and proposals to meet client goals: o Employee/client incentives

o Client/employee appreciation o Marketing/tradeshow efforts o Employee/client recognition

Research and source sustainable, cost-effective, creative branded merchandise, domestically and overseas.

Work directly with clients to support sales team. Handle order entry, tracking, and invoicing for production.

Follow up on purchase orders to ensure deadlines are met.

Negotiate best pricing from factory partners for clients.

Support the Online Store team, as needed, to update online products, including copy descriptions, designs, and pricing.

Act as a point of contact for the sales team with Brand Fuel's factory partners.

Join sales team in client meetings/pitches when needed.

Develop speculative, targeted and designed product samples for clients.

Help provide responses to RFP's.

Promote Brand Fuel's external marketing efforts, such as social media, content production, event planning, marketing mailers, client gift programs, and website updates.

Serve on a dedicated backup team when sales staff are out of the office or workflow is high.

Support nonprofit and local community partners with orders.

Any other task or duty as assigned or required.

Desirable Skills/Experience and Required Competencies:

Promotional advertising industry experience.

Education (real world or university) concentration in accounting, marketing, or business administration is a plus.

Two + years of experience in a marketing, advertising, accounting, or sales environment.

Experience working with order entry and CRM software.

Project management and organizational skills and the demonstrated ability to work as a team player.

Listening, Creative Thinking, Creative Problem Solving, Continuous Learning, Attention to Detail, Self- Management, Administrative and Prioritization skill sets.

High-speed processing and accurate work.

Strong verbal and written communication skills.

Able to collaborate, negotiate, and persuade, while maintaining positive relationships with employees, peers, clients, and third-party partners.

Sales and marketing, creative writing, or retail background are a plus.

General understanding of accounting and basic Microsoft Excel skills is a plus.

Job Specifications: (which we realize are slightly curious, but they are important, nonetheless)

Ability to remain in a stationary position 50% of the time.

Ability to move about inside the office to access file cabinets, office machinery, etc.

Continually operate a computer and other office machinery, such as a cost/margin/sell calculator, copy machine, and printer.

Frequently communicate with suppliers and clients about pricing and product information and exchange accurate information.

Distinguish colors and assess imprint accuracies or inaccuracies.

Vision clarity within 2 feet or less.

Work with moderate to loud levels of music (rare heavy metal, punk, and rap) and noise that is typical for the work environment.

Ability to lift or force exerted occasionally up to 25lbs.